Caio Maggi

・ Developed and maintained a Real Estate & Property Management ERP using Laravel for the backend and React with TailwindCSS for the frontend, improving property and asset management efficiency.

・ Built a multi-tenant system that allows administrators to create companies, define custom roles, and manage permissions dynamically, making the platform adaptable to different business needs.

・ Implemented role-based access control (RBAC) to ensure secure and granular user permissions across different ERP modules.

・ Developed material request and procurement features, enabling property managers to request supplies, track inventory, and streamline vendor interactions.

・ Worked closely with property managers, accountants, and key stakeholders to refine ERP functionalities, ensuring they aligned with real business requirements.

・ Developed and maintained high-performance web scrapers to extract real-time ticketing data from AXS, and SeatGeek using Node.js (Puppeteer, Playwright, Axios, Cheerio) and Python (Selenium, Scrapy).

・ Overcame advanced anti-bot protections by implementing residential and rotating proxies, CAPTCHA-solving techniques, WebSockets, and headless browser automation to ensure reliable data extraction.

・ Built a full-stack ticket listing platform with Next.js, Websocket, GraphQL and PostgreSQL, allowing users to browse, filter, and track ticket prices in real-time.

・ Optimized database performance and APIintegrations with indexing, query tuning, and real-time updates, enabling seamless ticket data processing for price monitoring, competitor analysis, and inventory management.

・ Developed an admin dashboard for managing ticket listings, monitoring scraper performance, and generating reports, while collaborating with data analysts to refine scraping strategies and improve data accuracy.

・ Developed a CRM system using FreeScout (a Laravel-based open-source help desk) and MySQL, improving customer support and communication efficiency.

・ Customized and extended FreeScout modules, adding new features and integrations to meet specific business needs.

・ Integrated multiple communication channels, including WhatsApp (via Whapi API), Telegram, Gmail API, SMS gateways, VoIP calling, and Facebook Messenger, ensuring seamless multi-platform interaction.

・ Implemented automated message routing and response systems,reducing manual workload and enhancing customer engagement.

・ Optimized database queries and backend performance, improving system speed, stability, and overall reliability.

・ Collaborated with customer support teams to refine CRM features, ensuring usability and functionality aligned with real-world needs.

・ Developed an ERP system using CodeIgniter and MySQL, optimizing business processes and data management.

・ Built a budgeting tool website using React, Node.js, and MongoDB, enabling efficient financial planning and tracking.

・ Developed a CS:GO skin trading platform using Vue.js and Node.js, enhancing business processes and streamlining data management.

・ Developed a Windows desktop application using Python, C#, QT and .NET, streamlining internal operations.

・ Created a productivity application using React Native, improving task and workflow management.

・ Built a dating app using Flutter, delivering a seamless cross-platform user experience.

・ Earned a Bachelor of Science in Computer Science from Federal University of Goiás, gaining a strong foundation in software development, algorithms, and system architecture. Completed the program in December 2015 in Goiânia, Brasil, focusing on practical and theoretical aspects of computing.